Email Setup

Outlook 2013 - Add New POP Email Account

This guide will give step-by-step instructions for setting up email on Outlook 2013. While it can be used for other versions of Outlook, some screens and steps might vary.

Outlook Users Note: With virtually all email clients, you can enter as your mail server. Microsoft has chosen to prevent this in Outlook by not allowing the user to confirm a permanent exception to the security certificate warning. Should we change servers in the future, you will be required to change these settings again if you use Outlook as your email client.

If you don't feel comfortable making these changes or you simply prefer us to do it, we can set up your email accounts remotely using TeamViewer. The cost for this service is $10.00 per email account.

Adding a new POP mail account:

  1. Select the File menu and choose Info
    Add Account
  2. Click the Add Account button.
  3. Choose Manual setup or additional server types
    Manually Configure
  4. Click Next.
  5. Choose POP or IMAP .
    Manually Configure
  6. Click Next.

Account Settings:

Account Settings

More Settings

  1. Click the More Settings button.
    More Settings
  2. Click the Outgoing Server tab.
    Outgoing Server Tab
  3. Click the "My outgoing server (SMTP) requires authentication" checkbox.
  4. Make sure that it is using the same settings as your incoming mail server.
  5. Click the Advanced tab.
    • Enter 995 for your Incoming server (POP) port.
    • Check the box for "This server requires an encrypted connection (SSL)".
    • Enter 465 for your Outgoing server (SMTP) port.
    • For "Use the following type of encrypted connection:", choose SSL.
    • If you want to leave a copy of your mail on the server for a short period of time, check the box that says "Leave a copy of messages on the server". Then, check the box to "Remove from server after" a specified number of days. We strongly recommend you set this number to no more than seven (7) days. Storing large amounts of mail on the server can cause your account to stop working. Be sure to read the warning message about removing mail from the server.
  6. Click the OK button.

Completing the Setup

  1. Click Next on the E-mail Accounts window.
  2. Click the Finish button.

Warning Messages

Email Outlook 2013 Security Warning
  1. The first time you send/receive mail you may see the following message. This is normal. Outlook needs you to confirm that you are connecting to the correct mail server.
  2. Click Yes to continue.
  3. If you continue to see this warning message after clicking Yes two times, please let us know.

Outlook 2013 is now correctly configured to send and receive emails.

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