Email Setup

Thunderbird - Add New POP Email Account

This guide will give step-by-step instructions for setting up email on Thunderbird. While it can be used for many versions of Thunderbird, some screens and steps might vary.

If you don't feel comfortable making these changes or you simply prefer us to do it, we can set up your email accounts remotely using TeamViewer. The cost for this service is $10.00 per email account.

Adding a new POP mail account:

  1. On the top menu, select Tools and choose Account Settings.
    Email Tbird 01 Account Settings
  2. Click the Account Actions dropdown button and select Add Mail Account.
    Email Tbird 02 Add Mail Account
  3. Select the radio button for POP3 (keep mail on your computer).
  4. Click the Manual config button.
    Email Tbird 03 Pop Manual Config
  5. Make sure your settings match these below exactly (other than replacing the examples with your username, password and server names).
    Email Tbird 04 Manual Config
    • Under the Server hostname column, enter for your Incoming server (POP3) and Outgoing (SMTP) server.
    • Under the Port column, choose 995 for your Incoming (POP3) server and 465 for your Outgoing (SMTP) server.
    • Under the SSL column, choose SSL/TLS for your Incoming (POP3) port and your Outgoing (SMTP) port.
    • Under the Authentication column, choose Normal password for your Incoming (POP3) port and your Outgoing (SMTP) port.
    • Your Username should be your email address for both Incoming and Outgoing.
  6. Click Done.

Server Settings:

Email Tbird 05 Server Settings

Verifying Server Identity:

Thunderbird is now correctly configured to send and receive emails.

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